Shipping & Order Policies
At Maya Bee’s Fitness LLC, we work hard to get every order packed quickly, securely, and delivered safely. Below you’ll find everything you need to know about how we process and ship orders.
🐝 Order Processing
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
- During sales, launches, or group events, processing may take slightly longer
🚚 Shipping Methods
We currently ship using:
- USPS Ground Advantage (Standard)
- USPS Priority Mail (Faster)
- UPS Ground / Express (Premium options)
Shipping speed is calculated after processing time, not the day the order is placed.
✨ Estimated Delivery Times
After shipment:
- Ground Advantage: 2–5 business days
- Priority Mail: 2–3 business days
- UPS Ground: 2–5 business days
- UPS Express: 1–2 business days
Please note: these are carrier estimates, not guarantees.
📍 Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
We are not responsible for:
- Incorrect addresses
- Undeliverable packages
- Returned-to-sender shipments
If a package is returned due to address error, additional shipping fees will apply to reship.
📦 Tracking & Delivery
Once your order is handed off to USPS or UPS:
- Tracking updates are controlled by the carrier
- Delivery timelines are controlled by the carrier
- We cannot expedite packages once shipped
If tracking shows “Delivered”, we consider the order fulfilled.
If you believe your package was misdelivered:
- Contact your local post office or UPS directly first
- Check with neighbors or your mail room
- Then reach out to us for assistance
⚠️ Lost, Stolen, or Delayed Packages
Maya Bee’s Fitness LLC is not liable for packages that are:
- Lost in transit
- Stolen after delivery
- Delayed by the carrier
- Marked delivered but not received
Once shipped, responsibility transfers to the shipping carrier.
Shipping insurance or premium services may be selected at checkout for added protection.
💛 Damaged Items
If your order arrives damaged:
Please email us within 48 hours of delivery with:
- Photos of the packaging
- Photos of the product
- Your order number
We will gladly review and work with you on a solution.
🐝 Research Use Only Notice
All products sold by Maya Bee’s Fitness LLC are intended for research use only.
We do not provide:
- Usage instructions
- Dosing guidance
- Application advice
Sharing such information would conflict with regulatory standards.
📬 Questions?
We’re always happy to help.
Contact us anytime:
📧 support@[yourdomain].com
(or your contact form)
We appreciate your support and thank you for shopping with Maya Bee’s Fitness LLC 💛