FAQ
Frequently Asked Questions
Are your products for human consumption?
No. All products are sold strictly for laboratory research use only.
Can you provide usage instructions, dosing guidance, or application advice?
No. We do not provide dosing or usage recommendations. Sharing such information would conflict with regulatory standards. All products are intended for research use only.
What if my item is damaged or lost in shipping?
If your order arrives damaged:
Please email us within 48 hours of delivery with:
Photos of the packaging
Photos of the product
Your order number
We will gladly review and work with you on a solution.
Do you offer refunds or returns?
Due to the nature of our products, all sales are final.
Do you offer products not listed on the website?
Our website highlights our top-selling and most requested products. Availability may change based on demand and inventory cycles.
If you are looking for something specific and do not see it listed, please contact us via email to inquire about availability.
Still have questions?